Find out our key takeaways and explore how our expertly managed traveler interactions result in connected, personalized solutions that drive operational excellence, cut costs, and boost direct revenue. 

Elevate operational efficiency

Trim expenses

Enrich travelers' experiences

"...Faster, more personal and adaptive interactions with customers help airlines reduce operational costs and retail losses. Digital transformation is an imperative for companies, looking for effective disruption management, loyalty and growth".

I consent to receive information from Teleperformance (TP). I understand that my information will be used in accordance with TP's Codes and Policies, and I may opt out at any time.

Rahul Jolly

President – Global Travel & Hospitality at Teleperformance

Linkedin

Learn about effective travelers' experience strategies before, during and after the journey shared by Rahul Jolly, a travel global executive with 24 years of business experience.

Rahul Jolly

President – Global Travel & Hospitality 

at Teleperformance 

Explore how generative AI can transform customer interactions in sales and service, including personalized recommendations, dynamic pricing, and AI-powered chat support.

Jason Smith

Executive Vice President – Global Client Solutions

at Teleperformance

Jason Smith

Executive Vice President – Global Client Solutions at Teleperformance

Linkedin

Rahul Jolly

President – Global Travel & Hospitality at Teleperformance 

Linkedin

Joao Taborda

Vice President, Travel Tourism Solutions at Teleperformance 

Linkedin

Stefan Heidtmann

Business Development,      at Teleperformance

Linkedin

Danny Kuivenhoven

Global Head of Generative AI at Teleperformance

Linkedin

Rebecca Brown

SVP, Business Development at Teleperformance

Linkedin

Automation is clearly much more than a trend. Companies are using technology to assist employees and customers, enabling them to perform their tasks in a quicker, smarter and more accurate manner. With the digital transformation of processes through automation, companies like Teleperformance are delivering:

• More empowered employees: robots execute tasks on behalf of  the agent or customer, such as placing an order or filling in the      information in different systems;

• Deflect, automate or eliminate: with solutions like TP Travel, companies enhance productivity, reduce AHT and increase accuracy, leading to improved guest experiences.

Learn more about a state-of-the-art AI-powered solution that provides unmatched experience across the entire spectrum of shopping for the right Flights, Ground Transportation, and Hospitality services.

As exceptional customer service becomes in demand, leading Travel & Hospitality brands trust Teleperformance to manage their end-to-end guest experience.

The Group’s over 410,000 employees in 91 countries support billions of connections every year in over 300+ languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process.

Copyright © 2023 Teleperformance